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Writer's pictureMarylen Ramos-Velasco

What Everyone Must Know About Gamification

Updated: Oct 12, 2021


When delivering a webinar, it can be a challenge to drive engagement and participation with your attendees sitting behind computer screens. And if a webinar fails to engage the audience, it makes it harder to meet learning objectives.

While there are conventional methods such as Q&A’s, polls, live chats and surveys, blending your webinar with experiential activities will boost engagement exponentially and keep your participants away from multitasking. Above all, it will enable:

1. Learning retention

2. Learning adoption

3. Learning transfer


What is Gamification?

Gamification is adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase participation. The goal of gamification is to engage with customers, employees and partners to inspire, collaborate, share and interact.

Why has Gamification become so popular and loved by most?

In today's most painful challenge of user retention, gamification is such a great solution.

It might sound simple, obvious and perhaps even too plain, but gamification is FUN!

It engages us and allows us to leverage several of our natural human desires: socializing, learning, mastery, achievement, and status.

How does it work?

Most facilitators implement gamification because they believe the rewards or the spirit of competition will increase learners' concentration and interest which leads to more effective learning. Ánother level of reward that gamification for learning can bring includes relevant feedback, learning reinforcement, lively and collaborative learning environment.

What are the benefits of workplace gamification?

When done strategically, gamification in the workplace can help improve business results in various ways, which include:

  • Increasing adoption and use of learning management tools.

  • Promoting retention and results in employees.

  • Increasing employee knowledge sharing to improve service levels.

  • Boosting call center employee performance and satisfaction.



You can find out more in our link -https://www.ctsolutionsglobal.com/gamification Join us in our upcoming gamification demo, train the trainer sessions and register a free account to leverage on this tool. We will update you on scheduled leadership, communications and strategic training using gamification soon!



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